Bought a $** roblox card for my grandson. When he went to scratch it off it peeled off...

GetHuman5198570's customer service issue with ROBLOX from August 2020

Help with my ROBLOX issue
The issue in GetHuman5198570's own words
Get a new pin ... Bought a $** roblox card for my grandson. When he went to scratch it off it peeled off. Been in contact via email with roblox customer service. Sent them copies of the card and the receipt. They have not done anything to resolve this issue. All I need is a new pin no but they are not responding. Would like a new pin so my grandson can use the card.
They continually ask for unfo I already set them
I want a new pin number
I expect them to honor the gift card
Have been corresponding with roblox customer service to no availd
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ROBLOX

Roblox gift card
Customer service issue
Reported by GetHuman5198570
Aug 25th, 2020 - 2 months ago
Fixed
Seen by 5 customers so far
Similar issue to 44066 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman5198570 started working on this issue
Aug 25th 8:09pm
GetHuman5198570 confirmed the issue is fixed. Hooray!
Aug 26th 4:02am

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