There was a hacker on my friends account and the hacker was her friend and was randomly...

GetHuman-lopezgla's Hacked Account issue with ROBLOX from August 2020

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Before contacting them, items GetHuman-lopezgla may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-lopezgla's own words
Get my robux back ... There was a hacker on my friends account and the hacker was her friend and was randomly her friend on Roblox and I clicked the name and the name was “ ClickNow*XD.” And so I Clicked it by accident, I remember that I had EXACTLY *** robux and the next thing u know I had ** robux LEFT!!!!! And that is worth **$$ of robux!!! So I would like to call you guys! And get my robux back!!!!
It was really frustrating because it’s been * week and you haven’t gave me any services and gave me back my robux
For you guys to call me and give me my robux
How GetHuman-lopezgla fixed the problem

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Roblox service or a person to give me back my robux
Hacked Account issue
Reported by GetHuman-lopezgla
Aug 6th, 2020 - 7 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 45015 others
0 customers following this

Timeline

GetHuman-lopezgla started working on this issue
Aug 6th, 2020 4:10pm
GetHuman-lopezgla indicated the issue is not fixed yet.
Aug 11th, 2020 4:47am
GetHuman-lopezgla indicated the issue is not fixed yet.
Aug 11th, 2020 4:49am
GetHuman-lopezgla indicated the issue is not fixed yet.
Aug 11th, 2020 4:49am
GetHuman-lopezgla indicated the issue is not fixed yet.
Aug 11th, 2020 4:52am
GetHuman-lopezgla indicated the issue is not fixed yet.
Aug 11th, 2020 4:54am
GetHuman-lopezgla indicated the issue is not fixed yet.
Aug 11th, 2020 2:52pm

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