I want my account back please. It says it has been canceled and banned

GetHuman-nixylf's customer service issue with ROBLOX from July 2020

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The issue in GetHuman-nixylf's own words
I was trying to get a refund since I didn’t get my Robux. ... My account was canceled because I did a refund since I bought Robux for **.** and didn’t get my Robux. My intentions were never to get my account banned neither canceled. I’m sorry if I wasn’t allowed to make refund. Can you please help me gey my account back ? :( my username is xxxNile***** and my email is *****@***.com or *****@***.com please help
That my intentions were never to violate they’re rules.
I want to get my account back. I don’t want my account to be canceled or banned please.
I have been using and buying Robux on Roblox for * to * years now.
I’ve tried to call and send email but they don’t respond or call back.
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ROBLOX

Refund
Customer service issue
Reported by GetHuman-nixylf
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 45484 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-nixylf started working on this issue
Jul 11th 6:15pm
GetHuman-nixylf indicated the issue is not fixed yet.
Jul 12th 1:02am
GetHuman-nixylf indicated the issue is not fixed yet.
Jul 12th 1:11am
GetHuman-nixylf indicated the issue is not fixed yet.
Jul 12th 6:07pm
GetHuman-nixylf indicated the issue is not fixed yet.
Jul 12th 10:17pm
GetHuman-nixylf indicated the issue is not fixed yet.
Jul 12th 10:27pm

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