Refund for the charges

GetHuman5032017's Refund a Charge issue with ROBLOX from July 2020

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The issue in GetHuman5032017's own words
send the emails with the receipts to you ... My son charged **.** to my mom's card and we didn't know about it. I have all the receipts but I've tried sending to where I'm supposed to but it sends me some where else all I need know is where can i send or is there a human i can talk to so i can send all the emails to that have the receipts so i can get my mom her money back
the money was what my mom get's her medicine with and pay's her bills with
A refund for my mom since it was her card and we didn't know about the charges
I'm not a customer and not interested in being one
yes and keep getting told to send the info.
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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

roblox product
Refund a Charge issue
Reported by GetHuman5032017
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 45467 others
0 customers following this

Timeline

GetHuman5032017 started working on this issue
Jul 11th 2:04pm
GetHuman5032017 indicated the issue is not fixed yet.
Jul 11th 2:11pm
GetHuman5032017 indicated the issue is not fixed yet.
Jul 11th 2:11pm