Hello, I had an old Roblox account which was linked to my old email that now is lost, t...

GetHuman5023159's Account Access issue with ROBLOX from July 2020

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5023159's own words
Hello, I had an old Roblox account which was linked to my old email that now is lost, the problem is that my account had extra step verification to know when someone could enter on my account.**The history is that my mom broke the that had my old Gmail, which actually it is a pretty long story but I've lost it. **I've got a new phone and my mom changed my email, it is a different one and i tried to log in my account but I had the extra step verification thing, and I couldn't log in, since now that email is lost. I wish you could help me since it is an strange situation but I perfectly remember my old email and password.**Btw my username: AlexandraGamer**

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Account Access issue
Reported by GetHuman5023159
Jul 2nd, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 45718 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman5023159 started working on this issue
Jul 2nd 8:11pm

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