well i wanted to play roblox with some of my friends from school and i see i got logged...

GetHuman-erianny's Hacked Account issue with ROBLOX from May 2020

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Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-erianny's own words
I was trying to log in but it does not work so I try it on other devices and still does not work ... well i wanted to play roblox with some of my friends from school and i see i got logged out of my roblox account and i put in my rob lox account and everything but it says its invalid and i start putting it again and again and it does not work so i emailed roblox and they never emailed back
I DON’T KNOW I THINK I GOT HACKED
I just want to get my account back pls my friends are calling me to play and I told them I can’t get in so they call roblox and they don’t answer pls pls pls I need my account
I been playing for * years and now this happened
I tried to use it on other devices but no I tried to rest my password but I can’t see the little dots that are in the corner that’s how I change my password but I don’t see it can u see if u can get my account back I’m inpatient about it my robux is in there my friends I’m suppose to play with them to day but I can’t who ever did this pls tell them to stop
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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

I was using a Mac
Hacked Account issue
Reported by GetHuman-erianny
May 26th, 2020 - 5 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 42782 others
0 customers following this

Timeline

GetHuman-erianny started working on this issue
May 26th 10:45pm
GetHuman-erianny indicated the issue is not fixed yet.
May 27th 12:05pm
GetHuman-erianny indicated the issue is not fixed yet.
May 27th 12:10pm
GetHuman-erianny indicated the issue is not fixed yet.
May 27th 1:53pm
GetHuman-erianny indicated the issue is not fixed yet.
May 27th 1:58pm
GetHuman-erianny confirmed the issue is fixed. Hooray!
May 28th 3:03pm
GetHuman-erianny indicated the issue is not fixed yet.
May 28th 3:03pm

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