My account has been hacked. I haven't been able to access it for a month now because Ro...

GetHuman-iiwolfwa's customer service issue with ROBLOX from May 2020

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Account holder name, Billing address, and Email address on account
The issue in GetHuman-iiwolfwa's own words
My account has been hacked. I haven't been able to access it for a month now because Roblox customer service doesn't believe it's me. I don't know what more proof I can give. I tried resetting my password, but the instructions won't send. I know I have verified the email on my account, I have the email from them proving it. I think the hacker might have changed my email. I spent a lot of money on that account too.

GetHuman-iiwolfwa did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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Customer service issue
Reported by GetHuman-iiwolfwa
May 8th, 2020 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 40307 others
0 customers following this

Timeline

GetHuman-iiwolfwa started working on this issue
May 8th 6:04pm

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