There was this game I joined I saw it online and people said it was cool and when I joi...

GetHuman-amyahs's Hacked Account issue with ROBLOX from April 2020

Help with my ROBLOX issue
First: share to improve GetHuman-amyahs's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-amyahs's own words
There was this game I joined I saw it online and people said it was cool and when I joined it gave me “robux” witch I thought was weird and then is said to step on a green plate and when I did it brought up my user and my password was automatically put in then it said I was kicked from the game join back in ** hourse so I went to my setting and it said my email was changed so I changed it back then I was kicked outta my account and everything was changed and I can’t log back in and my robux I had is gone to I just want my account back I had premium and spent lots of money on the game

GetHuman-amyahs did not yet indicate what ROBLOX should do to make this right.

How GetHuman-amyahs fixed the problem

We are waiting for GetHuman-amyahs to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Hacked Account issue
Reported by GetHuman-amyahs
Apr 14th, 2020 - 6 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 33726 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-amyahs started working on this issue
Apr 14th 8:43am
GetHuman-amyahs indicated the issue is not fixed yet.
Apr 14th 4:27pm
GetHuman-amyahs indicated the issue is not fixed yet.
Apr 14th 10:52pm
GetHuman-amyahs indicated the issue is not fixed yet.
Apr 15th 9:31am
GetHuman-amyahs indicated the issue is not fixed yet.
Apr 15th 9:32am
GetHuman-amyahs indicated the issue is not fixed yet.
Apr 15th 9:32am
GetHuman-amyahs indicated the issue is not fixed yet.
Apr 15th 9:32am
GetHuman-amyahs indicated the issue is not fixed yet.
Apr 15th 5:56pm
GetHuman-amyahs indicated the issue is not fixed yet.
Apr 15th 5:56pm
GetHuman-amyahs indicated the issue is not fixed yet.
Apr 16th 1:54am
GetHuman-amyahs indicated the issue is not fixed yet.
Apr 16th 3:03am
GetHuman-amyahs indicated the issue is not fixed yet.
Apr 17th 9:05am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies