My friends account was hacked. The hacker stole many items that my friend has worked fo...

GetHuman-annarmug's customer service issue with ROBLOX from December 2019

Help with my ROBLOX issue
First: share to improve GetHuman-annarmug's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-annarmug may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-annarmug's own words
My friends account was hacked. The hacker stole many items that my friend has worked for or bought with robux. My friend is very upset. This is my friends account https:**web.roblox.com*users***********profile **The hackers account name is donutgirl****

GetHuman-annarmug did not yet indicate what ROBLOX should do to make this right.

How GetHuman-annarmug fixed the problem

We are waiting for GetHuman-annarmug to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman-annarmug
Dec 26th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 25520 others
0 customers following this

Timeline

GetHuman-annarmug started working on this issue
Dec 26th, 2019 5:42pm