Dear Roblox support, *My account (Shadowsoul***) got disabled for a day because I 'Hara...

GetHuman-julijani's Account Access issue with ROBLOX from October 2019

Help with my ROBLOX issue
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-julijani's own words
Dear Roblox support, *My account (Shadowsoul***) got disabled for a day because I 'Harassed' and 'used inappropriate words'. I understand the 'used inappropriate words' bit, however, I was not harassing people.*I jokingly told bots, who were breaking Roblox rules by their 'get free robux on' scams which were multiple accounts saying the exact same two or three sentences, to deactivate themselves (I reported the bots, which might have been a mistake on my part..?) I also mentioned a fake site ending in .com (for a joke about imitating the bots' paragraphs and also dying in the game a lot), but "com" is censored and claimed to be an inappropriate item. Also, I noticed that 'life' and 'dot' were also the proof I received that I was being inappropriate, for some reason? I understand if those jokes aren't appropriate for children and I will not joke about those things on Roblox again, but I just wanted to clear up that I wasn't insulting anyone directly or trying to say anything that was in any way inappropriate (well, aside from joking about dying in the game I was playing and being very upset about it, which was a speedrun game and I was on a very tough level so that's why I was joking about that) and clarify the situation. (This might be unrelated but it's very important. There was also an account in the game who claimed to be ** and to like young girls and ten year old children, and whose user name was OmzTheTank*, which really worries me and I hope you do something about it.)*Thank you!

GetHuman-julijani did not yet indicate what ROBLOX should do to make this right.

How GetHuman-julijani fixed the problem
I contacted Roblox through their*support site when I logged out of my account, typed in the info needed and sent them a message talking about the issue.
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Account Access issue
Reported by GetHuman-julijani
Oct 29th, 2019 - 3 years ago
GetHuman-julijani shared how to fix
Seen by 12 customers so far
Similar issue to 76510 others
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Items needed
Account holder name
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Email address on account


GetHuman-julijani started working on this issue
Oct 29th, 2019 11:33am
GetHuman-julijani confirmed the issue is fixed. Hooray!
Oct 30th, 2019 7:55am