So my roblox account has been locked or something for a while now. And I am trying to g...

GetHuman3784575's customer service issue with ROBLOX from October 2019

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The issue in GetHuman3784575's own words
I was trying to get back into my account. ... So my roblox account has been locked or something for a while now. And I am trying to get back into it. Ive got a new service provider so my number on the account has changed. Ive also had about * email accounts on my roblox account because I was hacked into previously. Ive used the email and password I believe was recently used to get into my account but I guess the password was changed. As I said I had * emails before, they are "*****@***.com" "*****@***.com" and "*****@***.com". And for password resets, I never get emails for them. I check in the spam and all that, i never get them.
This was especially frustrating because i have been trying to get into my account for atleast ** months now.

GetHuman3784575 did not yet indicate what ROBLOX should do to make this right.

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ROBLOX

Roblox
Customer service issue
Reported by GetHuman3784575
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 75249 others
0 customers following this

Timeline

GetHuman3784575 started working on this issue
Oct 17th, 2019 8:32pm
GetHuman3784575 indicated the issue is not fixed yet.
Oct 18th, 2019 12:41am
GetHuman3784575 confirmed the issue is fixed. Hooray!
Oct 22nd, 2019 10:29am
GetHuman3784575 confirmed the issue is fixed. Hooray!
Oct 22nd, 2019 10:29am
GetHuman3784575 indicated the issue is not fixed yet.
Oct 22nd, 2019 10:31am

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