My daughter loves the game. As she done really well this term at school teacher report...

GetHuman-clouisem's customer service issue with ROBLOX from October 2019

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The issue in GetHuman-clouisem's own words
My daughter loves the game. As she done really well this term at school teacher report we did reward Lucy with a few treats. One of them was to buy robux so she could use in game. Lucy had a rare dragon that she bought. Lucy hasn’t been on this since the weekend. She has just gone on ** mins ago but within minutes started hysterically crying. Some player on the “adopt me” game had asked to trade so Lucy agreed and waited for the trade however it never happened on return to Lucy. Her player name is galaxykazoos**. Please can you try to put a stop to players who are actually scamming the likes of my now devastated daughter. I know some are more naive than others which is the case here I think with Lucy today. Are you able to track conversations on gameplay etc. As the time would of been approx *.**pm and today the ********. I know you can’t obviously get the dragon back but acknowledgment email would be very good. Thanks

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ROBLOX

Customer service issue
Reported by GetHuman-clouisem
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 76631 others
0 customers following this

Timeline

GetHuman-clouisem started working on this issue
Oct 30th, 2019 3:39pm
GetHuman-clouisem indicated the issue is not fixed yet.
Oct 30th, 2019 8:50pm

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