My daughter loves the game. As she done really well this term at school teacher report...

GetHuman-clouisem's customer service issue with ROBLOX from October 2019

Help with my ROBLOX issue
First: share to improve GetHuman-clouisem's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-clouisem may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-clouisem's own words
My daughter loves the game. As she done really well this term at school teacher report we did reward Lucy with a few treats. One of them was to buy robux so she could use in game. Lucy had a rare dragon that she bought. Lucy hasn’t been on this since the weekend. She has just gone on ** mins ago but within minutes started hysterically crying. Some player on the “adopt me” game had asked to trade so Lucy agreed and waited for the trade however it never happened on return to Lucy. Her player name is galaxykazoos**. Please can you try to put a stop to players who are actually scamming the likes of my now devastated daughter. I know some are more naive than others which is the case here I think with Lucy today. Are you able to track conversations on gameplay etc. As the time would of been approx *.**pm and today the ********. I know you can’t obviously get the dragon back but acknowledgment email would be very good. Thanks

GetHuman-clouisem did not yet indicate what ROBLOX should do to make this right.

How GetHuman-clouisem fixed the problem

We are waiting for GetHuman-clouisem to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Appeal a Ban on Roblox?How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-clouisem
Oct 30th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 76631 others
0 customers following this


GetHuman-clouisem started working on this issue
Oct 30th, 2019 3:39pm
GetHuman-clouisem indicated the issue is not fixed yet.
Oct 30th, 2019 8:50pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies