I was friends with this person on meepcity and somehow he hacked my account. I didn’t t...

GetHuman3375062's Hacked Account issue with ROBLOX from August 2019

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Before contacting them, items GetHuman3375062 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3375062's own words
I was friends with this person on meepcity and somehow he hacked my account. I didn’t tell him anything we just played roblox together. A couple days later he hacked my account. I know this because I couldn’t get into my account. The password wasn’t working. I had my friend look at my account and it said I was playing something which I wasn’t. In my bio it also said “I hacked you Alex Ro.”” The person I was friends with in meepcity had the username of “RonaldHackerBr”. I was able to get my account back by the help of my friend Jonathan. To make sure nothing happened again he put his email on my account so if I loose my account we can just send a verification code to his email. I even made a different password for my account. For some reason it wasn’t letting me in my account. Everything seemed normal. My bio was back to normal and it riding say I was online or anything. The password wasn’t working. I tried using my old password but it still wasn’t working. Also, on my friends email it didn’t say that roblox was listed on it. The email just got taken off. I don’t think someone hacked it but I don’t know what happened. This account had robux on it. I had OBC on it. My father spent his hard earned money on my roblox account. I have worked hard of many games in roblox. I want my account back. Whatever it takes. This account has the username of “iiQueen*Omega”

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ROBLOX

Hacked Account issue
Reported by GetHuman3375062
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 71 customers so far
Similar issue to 64774 others
0 customers following this

Timeline

GetHuman3375062 started working on this issue
Aug 5th, 2019 10:55pm
GetHuman3375062 indicated the issue is not fixed yet.
Aug 31st, 2019 8:00pm