ROBLOX Customer Service Issues

YO_GIRLKRIEA recently got hacked by someone who tried to trick her into a fake game promising free robux. Luckily, she didn't fall for it and continued playing Clown Kills Reborn. Suddenly, she was logged out of her account, and the hacker was still there. Despite trying to find out who the hacker was, they unfriended her. She believes the hacker targeted her for an in-game item. She's feeling devastated as she spent a lot of money on the game instead of using it for essentials. She's reaching out for help to recover her account and stop this situation.

While watching my son play Roblox Adopt Me, he accidentally got scammed by two individuals who took his dragon and horse after he accidentally declined something. These items were purchased with a voucher I gave him for his birthday, and he is really upset about this incident. Furthermore, on Saturday, someone managed to steal a car from him in the game as well. It seems like people are taking things from others without permission. If nothing is done about this, my sons may stop playing the game, and I won't be investing any more money into it. My son is devastated as he didn't do anything wrong. As huge fans of the game, we want to prevent any future disappointments like this. Approximately [redacted] Robux was stolen in total. I would appreciate it if someone could reach out to me regarding this matter.

I would like to bring to your attention the increasing threat posed by Exploiters towards the website. LuaU was recently enabled on all games, and within a short time, popular exploit engines like Synapse X and Calamari have been created to bypass it. This illegal activity is not only a breach of legality but also undermines the integrity of the website and user experience. It is imperative that the necessary actions are taken to combat this issue before it escalates further. Exploiters are causing significant disruptions to projects and negatively impacting the experiences of other players. With thousands of individuals still capable of exploiting vulnerabilities, it is essential to address this situation promptly. Moreover, some of these exploits involve inappropriate content, such as NSFW material, which goes against the kid-friendly nature of the website. As a concerned user, I urge you to prioritize addressing this issue to ensure a safe and enjoyable environment for all users. Sincerely, IGN: Akyme

Concern: Security Breaches in ROBLOX Hello, I would like to address the ongoing issues with exploiters and hackers on the ROBLOX platform. It's crucial for the administrators to take these threats seriously in order to prevent the website from deteriorating over time. Just yesterday, LuaU was activated across all games, and already there are two prominent exploit engines, Synapse X and Calamari, emerging to circumvent the changes. Unless proactive measures are implemented, the situation will only worsen. These individuals are profiting from manipulating software protocols illicitly, violating legal and procurement terms. It's imperative that immediate action is taken to combat these activities, as they are disrupting projects and tarnishing the gaming experience for many users. Over five thousand individuals currently possess the capability to wreak havoc on developers' creations, leaving them defenseless. Disturbingly, some of these exploitations involve explicit content unsuitable for children, such as inappropriate animations. As a concerned user, I implore the platform to address these security breaches promptly to safeguard its integrity and reputation. Sincerely, Akyme (IGN)

I unfortunately trusted someone who has taken advantage of me. I made a mistake by sharing my account password with her out of selfishness. She proceeded to steal all my hard-earned belongings, including my rideable unicorn in Adopt and Raise a Baby, over half a million in Bloxburg, and some hammers in Flee the Facility. I feel devastated as I had recently started to trust again. I am hoping to have her account banned and retrieve at least half of what was taken. Her account username is "rooster739." She has refused to return anything and has even unfriended me, which adds to the betrayal I feel.

I have had a negative experience with the Bloxburg creator, Coeptus. Upon encountering a glitch in the game that wrongfully accused me of cheating, I reached out to the creator on Roblox for assistance. The situation escalated quickly when I felt pressured to provide information about donations I received from friends, fearing for their accounts' safety. The creator's behavior towards me became threatening and disrespectful when I hesitated to comply with his demands. Even after involving my parent, the issue was not resolved amicably as the creator blocked further communication. My concern now is how to address any future issues with the game if this is the treatment users can expect. I urge for action to be taken in handling these situations. Thank you for your attention to this matter.

I was disconnected from my Mimibienv account and tried to reconnect, but unfortunately the password was changed along with my email. I am requesting assistance to reset my password and have the new one sent to [redacted] It has been 2 years since I began playing Roblox and I have made significant progress in several games. I have a circle of friends on the platform that I do not want to lose contact with, as well as Robux that I would like to retain. My Roblox account details are as follows: I was born on January 1, [redacted], I started playing Roblox in [redacted], I am male, and my old email address, before it was hacked, was [redacted]

Hello, I was banned from playing "Bloxburg" on Roblox due to the automated Anti-Cheat system flagging me for foul play. Despite not engaging in any cheating behavior, the ban was enforced. I sought assistance from the game's creator, "Clitoris," initially hoping for a resolution. However, the situation escalated as "Clitoris" allegedly threatened, blackmailed, and slandered me, causing emotional distress. Moreover, there are concerns about unauthorized transactions involving the purchase of in-game currency using real money, which was later revoked upon my account's restoration. These actions raise ethical questions about the game's revenue model and how it impacts players, particularly younger audiences. I am seeking redress for these issues and urge for accountability for "Clitoris's" behavior.

I had a troubling experience with Coeptus, the creator of bloxburg. Upon encountering a game glitch falsely accusing me of illicit activities, I reached out to address the matter. However, the interaction took a negative turn when Coeptus insinuated that I was involved in hacking. He demanded information on donors, making me uncomfortable. Reluctantly, I provided a friend's username, fearing for their account's safety. Coeptus's threats and manipulation deeply unsettled me. Even after my parent intervened, Coeptus was dismissive and unhelpful. Feeling frustrated by his actions, I find it concerning that contacting him in the future may prove to be difficult. This behavior is unacceptable, and I seek a resolution and accountability for his actions. Thank you for your attention, and I hope for a satisfactory resolution to this issue.

I recently created a new Roblox account for my cousin, and when I tried to log back into my main account, "adam57wyt21," I encountered an issue with the 2-Step Verification process. Despite finding a workaround to access my account, I am still unable to message friends or play games due to restrictions. I attempted to disable 2-Step Verification in my settings but was unable to as my account is locked, and I have forgotten my PIN. I do not have a phone and also forgot my Google Mail password, which further complicates the situation. Any assistance in unlocking my account would be greatly appreciated. Thank you for understanding my predicament.

My account, "coolgamerhqomg," has been hacked by someone named Omqq_itzK. They tricked me by pretending to be a friend and I shared my password with them so they could use a parasol in-game. I didn't link an email to my account, so I'm unsure how to regain access. I feel frustrated as I invested a lot of time in this account. Please assist me in recovering it. Thank you.

I am experiencing issues reconnecting to my Roblox account after being disconnected. My password and email associated with the account have been changed or deleted. I am eager to retrieve my account as I have valuable progress, friends, Robux, and backups on it. I request assistance in changing the password to: baptbienvbapt2.0. Gratefully, Mimibienv.

I am unable to reconnect to my Roblox account as my password and associated email have been changed. My previous email linked to Roblox was [redacted] I was born on January 1, [redacted], and started playing in [redacted]. It is important for me to recover my account as I have valuable progress, friends, Robux, and backups that I wish to retain. I am sharing this information in the hopes of regaining access to my account. I kindly request your assistance in resolving this issue by requesting Roblox to reset the password to: baptbienvbapt2.0. Your prompt help in this matter would be greatly appreciated. Thank you. Sincerely, Mimibienv.

I am experiencing issues with reconnecting to my Roblox account. The password and email associated with the account have been changed or removed. My previous email on Roblox was [redacted] I was born on January 1, [redacted], and I started playing in [redacted]. It is important to me to regain access to my account as I have many friends and significant progress in several games like Epic Minigames, Lumber Tycoon 2, Natural Disaster Survival, Jailbreak, and Theme Park Tycoon 2. I also have Robux and backups that I want to preserve. I kindly request Roblox to reset the password to "baptbienvbapt2.0" to resolve this issue. Thank you for your assistance. Best regards, MimiB.

Hello Roblox, I am reaching out regarding my old account, gabriella2466, which has been inaccessible for a year due to a hacking incident. While playing the game 'Trade Hangout', an individual misled me into revealing my account details promising free Robux. Subsequently, the password was changed, and I lost access to my account. I tried to reset it via email without success. This unfortunate event occurred shortly after my birthday, dampening my spirit. Despite this setback, I remain hopeful about regaining access to my account. Your assistance in resetting the password and restoring my account would be greatly appreciated. Looking forward to your prompt response.

Yesterday while playing ROBLOX, everything was running smoothly except for the chat function, which has since been resolved. However, this morning, upon launching ROBLOX, I noticed that I had been automatically logged out of my account, which was quite unexpected. Upon several attempts to log back in, I received a message stating that my password was incorrect, even after trying different password combinations multiple times. This isn't the first time this has happened to me, as I've had three previous accounts. I'm specifically concerned about this account as I've invested approximately £[redacted] of real-life money into it. The account in question is named PnomenomGamingYT. I attempted to reset my password, but the email I received was for one of my previous accounts experiencing the same issue I am facing now. Assistance would be greatly appreciated.

My grandson is unable to access his Roblox account. The password and username are showing as invalid, and we can't reset the password as the email link is not being sent. The online support team keeps asking for different receipts, making it difficult to resolve the issue. I created this account back in June [redacted], similar to what happened with his previous account. It's frustrating dealing with this situation repeatedly. It feels like they might be forcing users to create new accounts to spend more money on items. It's concerning to log in one day and then find the account inaccessible the next. My main goal is to have his account reinstated as he has put a lot of effort and money into it. He enjoys playing with friends, and I've been trying to get help from Roblox since 7/28, but it has been a challenging process. Thank you for any assistance with this matter.

I have a username nomnomalexis. Unfortunately, my account was hacked last night. I changed the password after being notified by a friend that someone was playing with my account and gave away all my money before leaving the game. I have Robux on that account and I'm concerned that the hacker might trade it away. Please assist me in resolving this issue promptly.

Hello, I have encountered an issue with a custom power product that I purchased for 50k to enhance it to be limitless and the strongest. Initially, I made the deal with the previous owner of the game, but he was replaced by a new individual. The new team created a new Discord server and a Robux group with the same developers, lead developer, and my funds were also transferred to this new project. However, when I requested the limitless power as agreed upon, they declined and proposed solutions that are not satisfactory. They are now pressuring me to accept their offer, which is not what we originally agreed upon. I am reaching out here seeking assistance, as they are my last resort. Thank you for any help you can provide.

Hello, I am facing an issue with a custom power product that I ordered for **k to enhance its capabilities. The original person I dealt with, who was the owner of the game, got replaced by someone new. The new group set up a discord server and a robux group with similar leadership and the same game concept, claiming that all payment from the old project would transfer over. However, when I inquired about the limitless power I was promised, they refused and offered a solution that I find unacceptable. Now they are pressuring me to accept their inadequate offer by threatening not to fulfill my original request. I am seeking assistance, as you are my last resort. Please help me!