My roblox account was hacked about * months ago. I've emailed roblox so many times, cal...

GetHuman3173239's customer service issue with ROBLOX from August 2019

Help with my ROBLOX issue
First: share to improve GetHuman3173239's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3173239 may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman3173239's own words
My roblox account was hacked about * months ago. I've emailed roblox so many times, called them about * times and basically have done everything you can to get in contact with roblox to try and get my account back. The hacker changed the pin on my account then set my privacy settings in some weird way where I can't joined*chat with others. I have evidence this is my account and I have my email still on it. Please help me, I can give you any information. All I want is for you guys to reset my account pin, please. I've spent so much on ROBLOX and I don't want it going to waste. And I have conversations with people from my school and close friends I don't want some random person online seeing and knowing about me. Please just reset the account pin and let me know when you do. All I need is the pin reset. Thank you.*email: *****@***.com*email on account: *****@***.com*old account pin: *****new pin: N*A

GetHuman3173239 did not yet indicate what ROBLOX should do to make this right.

How GetHuman3173239 fixed the problem

We are waiting for GetHuman3173239 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3173239
Aug 2nd, 2019 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 64189 others
0 customers following this


GetHuman3173239 started working on this issue
Aug 2nd, 2019 9:53pm
GetHuman3173239 indicated the issue is not fixed yet.
Aug 4th, 2019 12:37pm