ROBLOX Customer FAQ

Vérifiez d'abord que votre connexion Internet est stable. Assurez-vous que vous saisissez correctement vos identifiants, y compris la casse des lettres. Si cela ne fonctionne pas, essayez de redémarrer votre tablette ou de réinstaller l'application ROBLOX. Parfois, des problèmes d'application ou de cache peuvent empêcher la connexion. Si le problème persiste, consultez les mises à jour de l'application et assurez-vous qu'elle est à jour.

You can use the reference number to track support tickets or issues you've submitted to ROBLOX. When contacting ROBLOX support, provide this number to help them locate and address your inquiry more efficiently.

To log back into your Roblox account, go to the Roblox website or app and click on the "Login" button. Enter your username and password. If you've forgotten your login details, select the "Forgot Password or Username?" option to recover your account. Follow the provided instructions to reset your password or retrieve your username.

We're sorry to hear about your situation. If your appeal was declined, we recommend reviewing ROBLOX's Community Standards for any possible violations and ensuring your appeal included all relevant information. You can submit another appeal for further consideration.

If you are having issues resetting the password for a specific ROBLOX account, ensure you are using the correct email address associated with that account. Double-check spam or junk folders for the password reset email. If the problem persists, there is a link to the most up-to-date contact information right here on this page that you are viewing.