I was playing a different game on my phone when I decided to play some Roblox. I went o...

GetHuman2963460's Hacked Account issue with ROBLOX from May 2019

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Before contacting them, items GetHuman2963460 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2963460's own words
I was trying to sign in into my account. ... I was playing a different game on my phone when I decided to play some Roblox. I went on the app, and surprisingly it signed me out. I know my password and username so I typed them in. It showed that the password was incorrect. I kept trying over and over again, and it never worked. I'm super sad about this. I lost all my robux, outfits, progress on games and a lot more. I really hope you guys can help me get my account back because I really miss it! It's just not fair when you have all your hard work in progress and then it's just....GONE! * Please Solve This,* Hannah Rose
This was super sad and frustrating because this problem has happened to me * TIMES already! I've had enough! T*T
Helping me get my account back!!! Please!!!
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How GetHuman2963460 fixed the problem
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ROBLOX

The ROBLOX app.
Hacked Account issue
Reported by GetHuman2963460
May 22nd, 2019 - a mon ago
I have an issue with ROBLOX too
Not resolved
Seen by 5 customers so far
Similar issue to 46957 others
0 customers following this
Timeline
GetHuman2963460 started working on this issue
May 22nd 4:19am
GetHuman2963460 indicated the issue is not fixed yet.
May 25th 3:28am