I was trying to go play a game on roblox everything is fine I logged into my count is n...

GetHuman2599531's Hacked Account issue with ROBLOX from March 2019

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Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2599531's own words
I was trying to get into a game and reach a person whenever I called them a.k.a. roblox ... I was trying to go play a game on roblox everything is fine I logged into my count is normal but then whenever I try to get into the game it says that someone else is on that account I was like oh I’m probably just on my friends account because she love me and do I count because I was working on something then I look and I’m like no this is my account gmh**** and then I try to go back and they were still on the server then I come back ** minutes later and I joined the game and everything is messed up my avatar my world and I have not been able to fix that so please help me
What they don’t realize is that this does not happen twice and I’m tired of someone being hacked into my account
I want to solve it talking to me on the phone like the actual person but my hours that I’m free are *:** PM *:** PM
I’m a good customer because I have been in this roblox business*community for about a good two years now and for them to let me down because of this issue
I have an issue with ROBLOX too
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ROBLOX

Hacked Account issue
Reported by GetHuman2599531
Mar 26th, 2019 - a mon ago
I have an issue with ROBLOX too
Not resolved
Seen by 4 customers so far
Similar issue to 32918 others
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Timeline
GetHuman2599531 started working on this issue
Mar 26th 8:14pm