If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-bmnps's own words
I am jobayerkhan****, I am using that account as my new account because my main account jobayerkhan*** was stolen*hacked by natedaboss*lucky, and djkevin*** opened my jobayerkhan*** account and changed my pass and user. I really want my jobayerkhan*** account back because it is essential for me and I have been using it for a long time and I am in the leaderboard for roblox deathrun. I tried to reset password but it didn’t work. Please give me my jobayerkhan*** account back or give me a different password used for that account. Or tell djkevin*** to give back my account or he will be banned forever.
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