Before contacting them, items GetHuman-gyanakaw may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-gyanakaw's own words
My name is Gyana SheikhI am forwarding this on behalf of my son.* Hi my name is Raja sheikh and I’m * my old account got hat and I want to try to fix it I saw someone playing on my account and I actually found his name his name was dogelover****** and I just want him to get banned forever and my old account was Rajas**** and my new one is lce*lordplayz I had so much robux on the old account now it’s all gone please help me find this guy and reclaim my account . *We are very disappointed and hope to get this resolved.
GetHuman-gyanakaw did not yet indicate what ROBLOX should do to make this right.
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