Before contacting them, items GetHuman2458293 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2458293's own words
This was happened with my son on Saturday Mar *th, **** around **PM. He wrote the occurrence as below.* "I was playing jailbreak and this guy named Noob-Dumb* came and said if I want Robux, so I friended him and he needed my password, so I gave it to him and he scammed me I know because I can't login again, so if you can ban him, get my account back, and restore everything I had in the games I played named jailbreak, mining simulator, and my favourites. Would you please restore everything in my inventory. My username is ahyaan***, so could you change my new temporary password to doomdragon no capitals. Please and Thank You."**Would you please let us know how it it would be fixed, and when it is done.
GetHuman2458293 did not yet indicate what ROBLOX should do to make this right.
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