Hi. We recently purchased my daughter a $** Robux card. Her Roblox name is BaldiDolly...

GetHuman-heavenin's customer service issue with ROBLOX from February 2019

2 views
 | 
28177 similar
 | 
0 following
Help with my ROBLOX issue
GetHuman-heavenin's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-heavenin may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-heavenin's own words
Hi. We recently purchased my daughter a $** Robux card. Her Roblox name is BaldiDolly (*****@***.com). BeShe's been using them, but the game seemed to freeze while making a purchase for Excape SpongeBob Obby and it bought two of the unicorns. And it will not let her use both. We would like to get one removed and her Robux refunded for purchase of the extra unicorn. Thank you. We appreciate it as we will continue to spend money in the future. -BaldiDolly's mother
GetHuman-heavenin did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-heavenin fixed the problem
We are waiting for GetHuman-heavenin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-heavenin fixes it.
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman-heavenin
Feb 27th, 2019 - 3 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 2 customers so far
Similar issue to 28177 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-heavenin started working on this issue
Feb 27th 7:17pm
GetHuman-heavenin shared this issue with your circles on Google+
Feb 27th 7:18pm