Hi. We recently purchased my daughter a $** Robux card. Her Roblox name is BaldiDolly...

GetHuman-heavenin's customer service issue with ROBLOX from February 2019

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The issue in GetHuman-heavenin's own words
Hi. We recently purchased my daughter a $** Robux card. Her Roblox name is BaldiDolly (*****@***.com). BeShe's been using them, but the game seemed to freeze while making a purchase for Excape SpongeBob Obby and it bought two of the unicorns. And it will not let her use both. We would like to get one removed and her Robux refunded for purchase of the extra unicorn. Thank you. We appreciate it as we will continue to spend money in the future. -BaldiDolly's mother
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Customer service issue
Reported by GetHuman-heavenin
Feb 27th, 2019 - 3 mons ago
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GetHuman-heavenin started working on this issue
Feb 27th 7:17pm
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Feb 27th 7:18pm