Before contacting them, items GetHuman2213472 may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman2213472's own words
Hello I had a previous account called Boldastrocat***, but I was hacked by a guy who changed my name and password the new name is ViziOnic I had a ton of robux on it so I was wondering if you could look into it and get my robux back because he used it all. *Sincerely, Boldastrocat*YT *p.s. if you think im lying go to his account and look at previous usernames my friend JdawgGamer**** pointed this out to me.
GetHuman2213472 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman2213472 fixed the problem
We are waiting for GetHuman2213472 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.