I have bought a game pass * times and yet every time I join back in I lose it I have tr...

GetHuman-aribali's customer service issue with ROBLOX from February 2019

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The issue in GetHuman-aribali's own words
I have bought a game pass * times and yet every time I join back in I lose it I have tried buying it twice so far and the same thing happens I have talked to the developer about this and he couldn't help me he told me to contact roblox myself regarding this issue you can see in my purchase history I have bought it twice my Roblox username is ADruler*** if there is any way I can get my robux back or at least get the game pass and get my other robux I have spent on the gamepass back? that would be highly appreciated.
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ROBLOX

Customer service issue
Reported by GetHuman-aribali
Feb 14th, 2019 - 8 mons ago
I have an issue with ROBLOX too
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Seen by 13 customers so far
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Timeline
GetHuman-aribali started working on this issue
Feb 14th 10:10pm