Recently my account "Depracious" got terminated because of disputed charges? I didn't b...

GetHuman2145712's customer service issue with ROBLOX from February 2019

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The issue in GetHuman2145712's own words
Recently my account "Depracious" got terminated because of disputed charges? I didn't buy anything from roblox for a while so how could I have disputed it? Today, all I did was ask my friend for robux because I needed robux for a group, he told me to join his group and I did. He gave me the robux and I made a group. Then I went to school because it was around *am for me. Then I got a message from my friend saying my account was banned. I thought he was pranking me so I went and checked on my phone and to my surprise, its banned. I don't understand what I did wrong. I've spent years on that account, and so much money then all of a sudden I got banned. I don't understand. Could you help me out with this? I've already appealed but the person I was talking to didn't tell me what purchased and when i purchased it. Im very confused.
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ROBLOX

Customer service issue
Reported by GetHuman2145712
Feb 6th, 2019 - 4 mons ago
I have an issue with ROBLOX too
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Timeline
GetHuman2145712 started working on this issue
Feb 6th 1:18pm