If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-xianbao's own words
i was hacked and basically scammed on a game that is titled 'FREE ADMIN!!... FREE ROBUX!! My account is fortnight**** and my friends account (who i played with together on the game) is Slush*** we were both hacked by Last time i reported this incident, ROBLOX thought that it was in my brother's account. I just thought it would be better to warn you. I'm extremely sorry if this causes any fustration
GetHuman-xianbao did not yet indicate what ROBLOX should do to make this right.
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