Hello could you reset GOLDIE***** to my email address of *****@***.com so I can reset h...

GetHuman-qcares's customer service issue with ROBLOX from January 2019

23030 similar
0 following
Help with my ROBLOX issue
First: share to improve GetHuman-qcares's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-qcares's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-qcares may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-qcares's own words
Hello could you reset GOLDIE***** to my email address of *****@***.com so I can reset her password please. This is because her account has been hacked by someone and she is unable to get into the account. We have spent alot of money via paypal to help her build it up, so could you put my email address above to the account GOLDIE***** in order for us to reset the password and get the account back. Many Thanks Jenny.
GetHuman-qcares did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-qcares fixed the problem
We are waiting for GetHuman-qcares to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-qcares fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-qcares
Jan 25th, 2019 - 3 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 8 customers so far
Similar issue to 23030 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-qcares started working on this issue
Jan 25th 7:28pm