I was paying for my roblox account, and the security was trying to identify me, and so...

GetHuman-bananabl's customer service issue with ROBLOX from January 2019

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The issue in GetHuman-bananabl's own words
I was paying for my roblox account, and the security was trying to identify me, and so the took away less than *.** USD in my account, they said they would return the money in less than three hours, I couldn't understand the the process so i got the security check wrong, and after a while, I gave up trying to get robux. So the other day, the money they took away the did not give it back to my gift card.
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ROBLOX

Customer service issue
Reported by GetHuman-bananabl
Jan 15th, 2019 - a mon ago
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Seen by 5 customers so far
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Timeline
GetHuman-bananabl started working on this issue
Jan 15th 3:17am