Before contacting them, items GetHuman-bananabl may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-bananabl's own words
I was paying for my roblox account, and the security was trying to identify me, and so the took away less than *.** USD in my account, they said they would return the money in less than three hours, I couldn't understand the the process so i got the security check wrong, and after a while, I gave up trying to get robux. So the other day, the money they took away the did not give it back to my gift card.
GetHuman-bananabl did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-bananabl fixed the problem
We are waiting for GetHuman-bananabl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.