Hello, im AlesHero. My accound was hacked. i wasnt online or playing for a long time...

GetHuman1902413's customer service issue with ROBLOX from January 2019

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The issue in GetHuman1902413's own words
Hello, im AlesHero. My accound was hacked. i wasnt online or playing for a long time. And i rememberd i was having like *** robux left or somthink like that. i looked and there is a purchase that i didnt make. a random shirt for remaining robux i was having, so the hacker wanted to give him self my robux so he put the prize of his shirt to amout of my robux left and buyed it. I think. So all my robux are gone. Can you return my robux. and meybe ban that hacker. if i get my robux, i will anable the * step veri...and stuff. change my pass. so it will hopefully not happen again. I wanna start playing this game again. but im not gonna spend my money again if some hacker will come and steal it. ***- AlesHero
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Customer service issue
Reported by GetHuman1902413
Jan 5th, 2019 - 4 mons ago
I have an issue with ROBLOX too
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Seen by 3 customers so far
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GetHuman1902413 started working on this issue
Jan 5th 11:05am