Before contacting them, items GetHuman-belgrove may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-belgrove's own words
Yesterday, my account was fine, but now I'm unable to log into my account on any platform. Not on my laptop, the computer, my phone, nothing. I have no clue what happened. I tried to change my password, but it didn't work. After multiple attempts, I pressed "forgot username" And put in my email. I only got my second account's username. Which means someone changed my email. If this cannot be justified or fixed, please cancel her builders club. I am not paying for builders club for someone else's pleasure.
GetHuman-belgrove did not yet indicate what ROBLOX should do to make this right.
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