My daughters account appears to be hacked! She has tried to log in a number of times bu...

GetHuman-shafons's customer service issue with ROBLOX from November 2018

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The issue in GetHuman-shafons's own words
My daughters account appears to be hacked! She has tried to log in a number of times but it will not allow her, her account name is Yt*ZailetsPlay**** password is * Sophie**** if. That does not work try with no caps. My daughter is very upset as i have paid a lot of money on this and am not happy she has now lost it all, she has been on the account today but for some reason she just can't sign in now ? Hopefully you can solve this ill awaite your reply.
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ROBLOX

Customer service issue
Reported by GetHuman-shafons
Nov 28th, 2018 - 9 mons ago
I have an issue with ROBLOX too
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Seen by 3 customers so far
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Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-shafons started working on this issue
Nov 28th, 2018 6:48pm