What happened: I was just playing on Roblox, and I had to go eat. I didn't come back to...

GetHuman1614290's customer service issue with ROBLOX from November 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1614290's own words
What happened: I was just playing on Roblox, and I had to go eat. I didn't come back to my computer until the next day. When I came back, I tried logging into my account and it didn't work. I tried multiple times, then I tried to reset my password. Instead, my account username didn't come up.
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ROBLOX

Customer service issue
Reported by GetHuman1614290
Nov 24th, 2018 - 8 mons ago
I have an issue with ROBLOX too
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Seen by 2 customers so far
Similar issue to 13529 others
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Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman1614290 started working on this issue
Nov 24th, 2018 1:55am