I forgot my password on ROBLOX and my username is LamboProBo

GetHuman1589824's customer service issue with ROBLOX from November 2018

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Waiting to see what went wrong with our suggestion for how to get ROBLOX help.
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Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1589824's own words
The problem: I forgot my password on ROBLOX and my username is LamboProBo
GetHuman1589824 did not yet indicate what ROBLOX should do to make this right.
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ROBLOX

Customer service issue
Reported by GetHuman1589824
Nov 19th, 2018 - a yr ago
I have an issue with ROBLOX too
Not resolved
Seen by 22 customers so far
Similar issue to 13028 others
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Timeline
GetHuman1589824 started working on this issue
Nov 19th, 2018 8:31pm
GetHuman1589824 shared this issue with others over email
Nov 19th, 2018 8:31pm