If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-fjorima's own words
Dear ROBLOX someone stole my ROBLOX account and then he changed the password *my hacked acccount:hapsikafkave*the hacker account:rapgodYTlol*i didnt connect my account with a email bc i didnt think this could happen i want my account back i spend robux on it and i have it for so long pls message me on my email ill respond when i see it *more info about me*name: ismail*surname:kukuci*born:**.**.*****old:***ROBLOX pls text me my password*for proof check his profile it says that his friend is a hacker and he told me this to *message me as fast as possible please i want my account back he got it from * or * days from now i dont know please help me that account was the only i got and i have progress on so much games text me please
GetHuman-fjorima did not yet indicate what ROBLOX should do to make this right.
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