I want my stuff that I didn't buy refunded.

GetHuman1173184's customer service issue with ROBLOX from September 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1173184's own words
I was going to buy a game pass for mining simulator but than I realized I don't have enough robux, even though just * days ago I had like *** something robux and haven't been on roblox since then. ... My username is Terrariaplayer** and I think someone has hacked my account because my robux are disappearing randomly and when i look at purchases it shows random stuff being bought like:**********C MAMUT XD*C MAMUT XD*Purchased HOLA**************Jamau el aguililla*Jamau el a…*Purchased aguililla***************Peace and jamau*Peace and j…*Purchased peacejamau**************FERRARI JAMAU*FERRARI J…*Purchased Camiseta**************A.W. Apps*A.W. Apps*Purchased Donate R$** at place Flee the Facility *Beta***************Panwellz*Panwellz*Purchased Energy Core Access**************AdvancedDancerXD*AdvancedDa…*Purchased Amethyst Vision Visor*****This one I never bought but some hacker probably bought it just to waste my robux because at first i thought it was a gift and i kept it for a while and than when I looked at my transactions I realized how much it costs.**********ROBLOX*Purchased Gargoyle Wings*****These I did purchase but I wanted to see if i can get a refund.***********GMod**GMod**Purchased All Addons!*****This I also wanted to see if If i can refund because *. I have the real game Garry's mod now and *. The developer never updated the game since ****** and got taken down and a new Rmod was created that was updated ****** and i cant use the all addons game pass on it because its a different game, so i wanted to refund it.
This was frustrating because now i have to wait to get refunds on stuff that I didn't buy.
Refunding the items I listed.
Like * yrs now and I've never had a problem.
I tried contacting you before and it said to verify it was me by using the original email, but i couldn't because that email got deleted and when I typed the email into google to sign in it said this google account could not be recognized.
I have an issue with ROBLOX too
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ROBLOX

Roblox.
Customer service issue
Reported by GetHuman1173184
Sep 20th, 2018 - 6 mons ago
I have an issue with ROBLOX too
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Timeline
GetHuman1173184 started working on this issue
Sep 20th, 2018 9:39pm
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Sep 20th, 2018 9:39pm