Need to refund accidentally purchased items

GetHuman1088948's customer service issue with ROBLOX from September 2018

Help with my ROBLOX issue
The issue in GetHuman1088948's own words
I waa trying to get a refund. Nobody answers their toll free number. No reply from their email also ... My * year old son accidentally made several purchases.need to have ll refunded. These are all amounting to around **,*** philipine peso.we need these funds for his sisters medical needs
This fund is to cover my daughters medical expenses
They could make this right by refunding the full amount of purchased items
I have emailed their support number but no replies yet THIS ISSUE IS NOT YET FIXED
I have an issue with ROBLOX too
How GetHuman1088948 fixed the problem
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ROBLOX

Items from roblox
Customer service issue
Reported by GetHuman1088948
Sep 4th, 2018 - 6 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 12 customers so far
Similar issue to 8512 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman1088948 started working on this issue
Sep 4th, 2018 10:51am
GetHuman1088948 confirmed the issue is fixed. Hooray!
Sep 4th, 2018 10:58am
GetHuman1088948 indicated the issue is not fixed yet.
Sep 4th, 2018 11:00am
GetHuman1088948 indicated the issue is not fixed yet.
Sep 4th, 2018 11:00am
GetHuman1088948 indicated the issue is not fixed yet.
Sep 4th, 2018 11:00am