purchased two **euro roblox gift cards approx * weeks ago....entered pins from both car...

GetHuman1031236's customer service issue with ROBLOX from August 2018

Help with my ROBLOX issue
The issue in GetHuman1031236's own words
purchased two **euro roblox gift cards approx * weeks ago....entered pins from both cards to my sons acct....his balance shows **$ credit but he cant buy anything on the site. emailed roblox re the problem quoting both card pin numbers yesterday....still no reply.*had great reservations about spending real money for fake money but relented and let my son spend some birthday money on the gift cards.......will be extremely annoyed if roblox do not ctc me to rectify the situation as these cards are only good for approx **days....and as it looks to me they are no good for anything....as it stands.
GetHuman1031236 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman1031236 fixed the problem
Ctcd roblox who advised they cant do split pmnt...so used cards individually
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ROBLOX

Customer service issue
Reported by GetHuman1031236
Aug 24th, 2018 - 4 mons ago
I have an issue with ROBLOX too
Fixed
GetHuman1031236 shared how to fix
Seen by 8 customers so far
Similar issue to 7909 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman1031236 started working on this issue
Aug 24th 1:53pm
GetHuman1031236 indicated the issue is not fixed yet.
Aug 24th 4:19pm
GetHuman1031236 confirmed the issue is fixed. Hooray!
Aug 26th 5:14pm