Hi there, *I’m a member on Roblox and I believe my account has been hacked. I didn’t kn...

GetHuman-scoobess's customer service issue with ROBLOX from August 2018

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The issue in GetHuman-scoobess's own words
Hi there, *I’m a member on Roblox and I believe my account has been hacked. I didn’t know until I found out but on Roblox some unkind people make these free Robux games and is dangerous to go on. I put in my username and password and when trying to login it said my password is incorrect and I know what my password is and some people I know who play Roblox said it could of been a hack. My password has been stolen and stuff that I bought with my robux has been taken. I’m hoping you guys can give me all my robux back and give me a new password. If you can delete games on the site please delete these fake free robux games it’s a lie. It is not safe for kids and is a bit frightening. I hope the Roblox team can help out.*Thank you
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ROBLOX

Customer service issue
Reported by GetHuman-scoobess
Aug 16th, 2018 - a yr ago
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Timeline
GetHuman-scoobess started working on this issue
Aug 16th, 2018 6:41am
GetHuman-scoobess confirmed the issue is fixed. Hooray!
Aug 16th, 2018 8:57am
GetHuman-scoobess indicated the issue is not fixed yet.
Aug 16th, 2018 8:59am
GetHuman-scoobess indicated the issue is not fixed yet.
Aug 16th, 2018 9:00am
GetHuman-scoobess indicated the issue is not fixed yet.
Aug 16th, 2018 9:10am
GetHuman-scoobess indicated the issue is not fixed yet.
Aug 16th, 2018 9:36am