Before contacting them, items GetHuman-idont may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-idont's own words
I was playing roblox on my account with my friends Epicslayer* he is my best friend he told me to switch account he gave his and I gave mine then i tried to log back on it dosent work then i went onto my friends account he was still there so it wasn't epicslyer* but someone was on my account.Pls roblox do something about it.My friend lent his alt to mine it is called Thxcya* tell me on that account or theonlylivinguest I dont have a e-mail this is nit real
GetHuman-idont did not yet indicate what ROBLOX should do to make this right.
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