I bought a roblox card and * numbers cant be read

GetHuman-bignatha's customer service issue with ROBLOX from August 2018

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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-bignatha's own words
The problem: I bought a roblox card and * numbers cant be read
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ROBLOX

Customer service issue
Reported by GetHuman-bignatha
Aug 5th, 2018 - a yr ago
I have an issue with ROBLOX too
Fixed
Seen by 16 customers so far
Similar issue to 6708 others
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Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-bignatha started working on this issue
Aug 5th, 2018 12:42am
GetHuman-bignatha indicated the issue is not fixed yet.
Aug 5th, 2018 2:02am