i need help with one of your products

GetHuman-shortdlm's customer service issue with ROBLOX from July 2018

Help with my ROBLOX issue
The issue in GetHuman-shortdlm's own words
enter the pin number provided on the back of the card ... My daughter recieved a Roblox gift card for $**.** toward a * month builders club and we are not able to redeem. *Can you please tell me how to do this. Everything that we have tried has not been successful.*Thank You
this is especially frustrating because there is no one to actually speak to for assistance. If I need help i don't want to spend hours reading through articles trying to figure out how to actually resolve my problem
they could make this right by calling me and walking me through the process of using my roblox gift card
my daughter has been with roblox for at least a year
I have an issue with ROBLOX too
How GetHuman-shortdlm fixed the problem
I'm not sure because I was not the one to fix the problem. However, in the future your team may want to look for a better way to get help (like being able to talk to a live person or even an online chat)
Please help with my ROBLOX issue
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

roblox gift card for * months of builders club
Customer service issue
Reported by GetHuman-shortdlm
Jul 2nd, 2018 - 10 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 6 customers so far
Similar issue to 4336 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-shortdlm started working on this issue
Jul 2nd, 2018 1:33pm
GetHuman-shortdlm indicated the issue is not fixed yet.
Jul 2nd, 2018 2:48pm
GetHuman-shortdlm indicated the issue is not fixed yet.
Jul 2nd, 2018 2:49pm
GetHuman-shortdlm indicated the issue is not fixed yet.
Jul 2nd, 2018 2:54pm
GetHuman-shortdlm confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 2:39pm