Hi, my username is monsterhunter*****, and today, I will be stating the reason why im c...

GetHuman767913's customer service issue with ROBLOX from June 2018

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The issue in GetHuman767913's own words
Hi, my username is monsterhunter*****, and today, I will be stating the reason why im crying. BUT PLEASE, PLEASE,PLEASE keep in mind that you guys don’t have to do the thing I list in the letter. *So basically, I got hacked a few days ago because i have a weak password, but luckily, I had my Email attached to my account, but the not-so-lucky news is that I didn’t know, so i gave the hacker, like, two months to wreak havoc on my account. But after a while, I checked my Email, and then I saw your Email noting that someone changed my password, so then, I finally changed my password to a strong one, and enabled oct *- step Verification. At first sight of my account, I knew something was wrong. I had oct **** Robux when before, I only had, like oct ** Robux, because I invested it all on limiteds and uniques. But, I was dumb back then, so I didn’t have the thought of looking at my inventory to see if I still had my Limiteds and Uniques. After a few months, I finally realised that I was missing my stuff(this was because of trade hangouts). Then, I went onto Rbx.rocks to check my RAP and worth( Proof: https:**rbx.rocks*s*monsterhunter*****, then click History. You will see my RAP decreasing from oct **,*** to oct ***, and then to oct *. Nobody would do that on their own account) IT DECREASED A HECK TON! So then I told my mom and dad to Email you guys, but they said to do it myself, so here we are. The thing I want you guys to do is to give me a couple items to make up for my loss, like I said in the beginning of the letter, you don't have to do this. Thanks for your time.**Sincerely, Jack Zhang,fellow player of Roblox.
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ROBLOX

Customer service issue
Reported by GetHuman767913
Jun 10th, 2018 - a yr ago
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GetHuman767913 started working on this issue
Jun 10th, 2018 12:46am
GetHuman767913 indicated the issue is not fixed yet.
Jun 10th, 2018 2:00am
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Jun 10th, 2018 2:04am
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Jun 11th, 2018 2:13am
GetHuman767913 indicated the issue is not fixed yet.
Jun 12th, 2018 2:13am