So I lost my account a few years ago (helpmam) and I would like to sign back in

GetHuman757807's customer service issue with ROBLOX from June 2018

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Help with my ROBLOX issue
Before contacting them, items GetHuman757807 may need:
Account holder name, Billing address, and Email address on account
GetHuman757807's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman757807's own words:
The problem I ran into: So I lost my account a few years ago (helpmam) and I would like to sign back in
I trust that ROBLOX will make this right and come up with a resolution that is fair.
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ROBLOX

Customer service issue
Reported by GetHuman757807
Jun 6th, 2018 - 2 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 4 customers so far
Similar issue to 11 others
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Timeline
GetHuman757807 started working on this issue
Jun 6th 9:42pm