one day my roblox account wouldn't let me sign in even though i used the right password...

GetHuman-mutazra's customer service issue with ROBLOX from May 2018

Help with my ROBLOX issue
The issue in GetHuman-mutazra's own words
one day my roblox account wouldn't let me sign in even though i used the right password so i tried to use my parents email to reset my password but i did not work most likely i did not verify my parents email for my account after that i wanted to see if my roblox account got hacked so i made a new one went to friends searched my roblox name no one was on but after doing that i tried again to reset my password it said it sent after that i checked to see how it works by looking at the email it sent to my parents phone but it said the name of the new account not the name of the original account so now i am confused and would like you guys to fix my account the name of the new account is kamehamehax**x** the password for the kamehamehax**x** account is thethethe the name of the original account is aboootz the password that i used for the aboootz account but didn't work is the*****. the account abootz is the one i want to reset, please
GetHuman-mutazra did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-mutazra fixed the problem
We are waiting for GetHuman-mutazra to fix the problem and share the solution with the rest of us customers.
Please help with my ROBLOX issue
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman-mutazra
May 10th, 2018 - a yr ago
I have an issue with ROBLOX too
Not resolved
Seen by 30 customers so far
Similar issue to 440 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-mutazra started working on this issue
May 10th, 2018 11:17pm
GetHuman-mutazra indicated the issue is not fixed yet.
May 11th, 2018 1:07am
GetHuman-mutazra indicated the issue is not fixed yet.
May 12th, 2018 1:59am