My son's account was hacked will transferring limited items between one of his accounts...

GetHuman-cvdesign's Hacked Account issue with ROBLOX from April 2018

7 views | 10000 similar | 1 following
Help with my ROBLOX issue
First: share to improve GetHuman-cvdesign's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cvdesign's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-cvdesign may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-cvdesign's own words
My son's account was hacked will transferring limited items between one of his accounts and another. It appears that the hacker somehow changed his password and he no longer has access to this account. Here is the general info on this account:**bobkool - username*DoubleA**** - old password***** - last (*) digits on my credit * card used for Builders Club**David M. Ristenpart - name on credit card used for Builders Club *Limited items transferred from DemonicBerb to booboo account:**DemonicBerb - username*TrippleC**** - password**I believe the hacker then transferred over ***,*** RAP worth of out of the bobkool account to some other account on *******.**I would appreciated if you could help in the recovery of my son's bobkool account and lost limited items. As this account also has Builders Club using my credit card it is necessary to regain control of this account. It has taken my son over (*) years to collect these limited items at a cost of over $****!**Please feel free to contact me by phone or by email if you need any further information.**Regards,**David Ristenpart***** Parkhurst Dr.*Goleta, CA. ******(***) ***-**********@***.com

GetHuman-cvdesign did not yet indicate what ROBLOX should do to make this right.

How GetHuman-cvdesign fixed the problem

We are waiting for GetHuman-cvdesign to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Appeal a Ban on Roblox?How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cvdesign fixes it.
This email address isn't valid


Hacked Account issue
Reported by GetHuman-cvdesign
Apr 29th, 2018 - 5 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 10000 others
1 customer following this


GetHuman-cvdesign started working on this issue
Apr 29th, 2018 5:30pm