I just purchased * months builders club for my daughter and now someone else is using h...

GetHuman639280's Hacked Account issue with ROBLOX from April 2018

Help with my ROBLOX issue
I just purchased * months builders club for my daughter and now someone else is using her account, she can’t log on the messaged her via her own account.*Eriboo* is her user name
I trust that ROBLOX will make this right and come up with a resolution that is fair.
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ROBLOX

Hacked Account issue
Reported by GetHuman639280
Apr 29th, 2018 - 3 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 3 customers so far
Similar issue to 5345 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman639280 started working on this issue
Apr 29th 11:24am
GetHuman639280 indicated the issue is not fixed yet.
May 2nd 12:59pm