I bought *** robux but it did not work and it told me to come here if it continues

GetHuman635831's customer service issue with ROBLOX from April 2018

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The issue and preferred resolution, in GetHuman635831's own words:
The problem I ran into: I bought *** robux but it did not work and it told me to come here if it continues
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ROBLOX

Customer service issue
Reported by GetHuman635831
Apr 27th, 2018 - 3 mons ago
I have an issue with ROBLOX too
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Seen by 1 customer so far
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Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman635831 started working on this issue
Apr 27th 9:24pm