Cannot Turn off Wake Up Alarm and Volumes go out*Model**LED**G**RQ*Brand*RCA**This RCA...
GetHuman-truefan's customer service issue with RCA / Thomson Electronics from January 2019
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The issue in GetHuman-truefan's own words
Cannot Turn off Wake Up Alarm and Volumes go out*Model**LED**G**RQ*Brand*RCA**This RCA TV is a **** model. For the last few months we have been having problems of it turning on for no reason at *PM every night. No "Wake Up" Alarm was ever set on the tv and now we can't turn it off.Also, when changing channels from an HD channel to Non HD channel the sound will go out and we have to turn the tv off and on again to get the sound back. I have replaced the HDMI cable twice and the same issue occurs. Not sure if other cords need to be plugged in somewhere?
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