Cannot Turn off Wake Up Alarm and Volumes go out*Model**LED**G**RQ*Brand*RCA**This RCA...

GetHuman-truefan's customer service issue with RCA / Thomson Electronics from January 2019

7 views
 | 
836 similar
 | 
0 following
Help me with my issue
First: share to improve GetHuman-truefan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-truefan's next move: talk to RCA / Thomson Electronics when they open.
RCA / Thomson Electronics's call center is closed now. We will send GetHuman-truefan a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-truefan may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-truefan's own words
Cannot Turn off Wake Up Alarm and Volumes go out*Model**LED**G**RQ*Brand*RCA**This RCA TV is a **** model. For the last few months we have been having problems of it turning on for no reason at *PM every night. No "Wake Up" Alarm was ever set on the tv and now we can't turn it off.Also, when changing channels from an HD channel to Non HD channel the sound will go out and we have to turn the tv off and on again to get the sound back. I have replaced the HDMI cable twice and the same issue occurs. Not sure if other cords need to be plugged in somewhere?
GetHuman-truefan did not yet indicate what RCA / Thomson Electronics should do to make this right.
I have an issue with RCA / Thomson Electronics too
How GetHuman-truefan fixed the problem
We are waiting for GetHuman-truefan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get RCA / Thomson Electronics's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-truefan fixes it.
This email address isn't valid

RCA / Thomson Electronics

Customer service issue
Reported by GetHuman-truefan
Jan 14th, 2019 - 9 mons ago
I have an issue with RCA / Thomson Electronics too
Not resolved
Seen by 7 customers so far
Similar issue to 836 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-truefan started working on this issue
Jan 14th 2:47am