My Rewards for Auto-pay and Friends was not credited to my Accounts - I have *. When th...

GetHuman4480808's Refund a Charge issue with Public Mobile from March 2020

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The issue in GetHuman4480808's own words
My Rewards for Auto-pay and Friends was not credited to my Accounts - I have *. When they were reversed and credited, they did not refund the HST charged. When I spoke to the Moderator*Community they advised me that the money went to Revenue Canada, and not Public Mobile, so there is nothing they could do about it. I told them it was their error for overcharging me and I should be reimbursed and*or compensated for the amounts as well as my time to constantly be checking my Accounts as this is the *rd. time this has happened. They are not willing to do anything. Thank you.

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Public Mobile

Refund a Charge issue
Reported by GetHuman4480808
Mar 17th, 2020 - 7 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 495 others
0 customers following this

Timeline

GetHuman4480808 started working on this issue
Mar 17th 4:25pm
GetHuman4480808 indicated the issue is not fixed yet.
Mar 17th 9:30pm
GetHuman4480808 indicated the issue is not fixed yet.
Mar 18th 4:40pm
GetHuman4480808 indicated the issue is not fixed yet.
Mar 18th 4:46pm
GetHuman4480808 indicated the issue is not fixed yet.
Mar 20th 5:09pm