i have spent *** hours calling them to see what laptop i need to take the remote exam a...

GetHuman6061587's customer service issue with Prometric from May 2021

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The issue in GetHuman6061587's own words
i have spent *** hours calling them to see what laptop i need to take the remote exam and then reschedule the remote exam date. i have used ** different laptops all pass the readiness check when i go to take exam they do not load the correct version to take the exam. have had this happen * times with ** different laptops. help. been calling for * months to try and get a straight answer

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Customer service issue
Reported by GetHuman6061587
May 12th, 2021 - a month ago
Not resolved
Seen by 8 customers so far
Similar issue to 859 others
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